When you have purchased your Special Offer you will be issued with a confirmation e-Voucher with its own unique code. Your reservation must be made directly with the Member, quoting this unique code, at the time of booking. Advance booking is required and is subject to availability and cannot be used in conjunction with any other offer. Your confirmation e-Voucher will also include contacts details for the Member to make your booking or if you need further information about the experience or have any specific questions. Remember, at all times we are here to help you with booking our range of experiences and offers, so don’t hesitate to Get In Touch with us.

If for whatever reason you, unfortunately, need to cancel your booking, you can do so up to 48 hours or more before the day of the experience. Inside 48 hours, we cannot offer a refund as our Members have been busy preparing for your visit. To request cancellation, you must Email us directly in advance [email protected] and provide your booking number and name. Failure to do so will, unfortunately, render your e-Voucher null and void and is non-refundable.

However, if you cancel within the cancellation timeframe the monetary value of your e-Voucher may be used for any other Experience or item available on the Good Food Ireland® Online Shop. Your e-Voucher will be valid for up to 5 years from the date of purchase.

Members will be delighted to accommodate dietary restrictions and food allergies, including vegetarian and gluten-free options. Please be sure to outline yours at the time of booking, so our Members are aware and can prepare for your visit.

All Approved Members of our Collection have been visited by our Team and certified for the highest standards and criteria. We are all aware of the importance of your safety. In light of Covid-19, please be sure of our commitment to keeping you safe.